Shipping policy

Last Updated: December 14, 2025

At Chastita.com, we strive to get your order to you as quickly and securely as possible. We ship worldwide to most countries, offering reliable delivery for our chastity cages, belts, and accessories. Please review this policy for details on our shipping process, delivery expectations, and responsibilities.

Free Shipping (Limited-Time / May Vary)

We currently offer FREE shipping on all orders (no shipping charges at checkout).
This may vary depending on season, demand, carrier costs, or promotional periods. If free shipping is not available at the time of your order, available options and any costs will be shown clearly at checkout.

Important: Please double-check your shipping details at checkout. You are responsible for providing the correct and complete address, including apartment/unit number, building name, and any required delivery instructions.

Shipping Methods and Carriers

We partner with trusted carriers to ensure safe and efficient delivery:

  • Domestic (U.S.): USPS, UPS, or FedEx (standard or expedited options available when offered).

  • International: USPS International, DHL, or UPS, depending on your location and order value.

All shipments are sent via tracked services for added security and peace of mind.

Order Processing and Shipping Times

  • Processing Time: Orders are typically processed within a reasonable timeframe (Monday–Friday, excluding holidays). High-volume seasons (e.g., holidays) may extend processing times.

  • Shipping Time Estimates:

    • U.S. Domestic: Standard delivery timeframe

    • Canada: Extended delivery timeframe

    • Europe: Moderate delivery timeframe

    • Australia & Asia: Longer delivery timeframe

    • Rest of World: Variable delivery timeframe

These are estimates only and may vary due to carrier delays, customs processing, weather events, or high-volume periods. We are not responsible for delays beyond our control.

Shipping Rates

  • Free shipping is currently active (no shipping charges).

  • If free shipping is not available, any shipping options and prices will be displayed at checkout before you complete payment.

International Shipping

We proudly ship to over 150 countries worldwide. However:

  • Customs and Duties: You are responsible for any import duties, taxes, or fees imposed by your country's customs authority. These are not included in your order total and may be collected upon delivery.

  • Prohibited/Restricted Items: Due to varying international regulations on adult products, shipments to certain countries may be restricted or require additional documentation. We will notify you if your order cannot be shipped.

  • Currency: All prices are in USD. Your bank may charge conversion fees.

For a full list of supported countries, check the shipping calculator at checkout.

Tracking and Delivery

  • Once your order ships, you’ll receive a confirmation email with a tracking number.

  • Track your package directly via the carrier’s website using the provided link.

  • Deliveries are made to the address you provide at checkout. We recommend using a secure location or signature requirement for high-value items.

Lost, Damaged, or Undelivered Packages

  • Lost Packages: If your package does not arrive within an expected timeframe, contact us with your tracking number. We'll assist with next steps and carrier claim processes where applicable.

  • Damaged Items: Inspect your package upon arrival. If damaged in transit, contact us promptly with photos so we can help resolve it.

  • Undelivered/Returned/Refused: If a package is returned due to an incorrect or incomplete address, refusal, or failure to collect from the carrier, you may be responsible for any reshipping costs. Please ensure your address is correct at checkout.

Additional Notes

  • Discreet Packaging: All orders are shipped in plain, unmarked packaging to protect your privacy—no branding or product details are visible.

  • Backorders: If an item is out of stock, we'll notify you and offer alternatives or a full refund.

  • Force Majeure: Shipping may be delayed due to events like strikes, natural disasters, extreme weather, or other disruptions beyond our control.

Contact Us

For shipping inquiries, tracking issues, or assistance, please reach out:

Email: info@Chastita.com

Thank you for shopping with Chastita.com. We're committed to making your experience seamless and discreet.